- ALL INTERNATIONAL SALES ARE FINAL, NO REFUND, RETURN OR EXCHANGE!!!!!!!!!!!!!!!
On all international orders, please note that any additional duties, custom charges, DDP, VAT, associated fees or taxes are the sole responsibility of the customer. This may also delay delivery.
- All sales are final after 5 days of receiving your package.
- No refunds. We only issue store credit or a one-time exchange may be made for certain collections only.
- Customer is responsible for shipping costs on return/exchanged items.
- You are allowed 2 days from the date you received your order to request an exchange for a manufacture defective item. Please make sure to check your items upon receiving. We will not accept any exchanges past the 2 days mark.
- If you receive a damaged, you must notify us within 2 days of receipt of your package!
- All items purchased from bridalhive.com are eligible for only an exchange if there is a manufacture defect for your items.
- Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
- Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately.
- ONCE YOUR RETURN IS INITIATED, YOU HAVE 3 DAYS TO RETURN YOUR MERCHANDISE TO BRIDAL HIVE. SHOULD YOU FAIL TO RETURN WITHIN THOSE 3 DAY EXCLUDING SUNDAY YOUR RETURN WILL BE VOID AND REFUSED, NO EXCEPTIONS;
Order cancellation before processing:
If you wish to cancel your order, you can do so within two (2) hours after placing the order before processing starts. by emailing customer service. After two (2) hours the order starts to process and cannot be canceled. When placing an order with multiple items, we recommend that you reach out to customer service for availability before placing the order, if one or more items are not available, we will reach out to the buyer with other options to choose from, once the buyer is agreed and confirm the replacement for that order, the order cannot be cancelled.